FAQ
Frequently Asked Questions
Do you provide both consulting and hands-on development?
Yes. Engagements can include advisory, architecture, troubleshooting, configuration, development and implementation within agreed scope.
Can you work with our existing development team?
Yes. Work can be structured as architecture guidance, technical reviews, focused delivery support or dedicated consulting capacity.
Do you support Dynamics CRM on-premises?
Yes, legacy CRM assessment, modernization and migration planning are included in the service catalog. Specific version compatibility is reviewed during discovery.
Do you offer fixed-price services?
Yes. Selected services have approved fixed or starting prices, such as the Dynamics 365 CRM Health Check packages. Larger projects require individual quotations.
Do you offer ongoing support?
Monthly Expert Hours Subscriptions and dedicated consulting engagements are available subject to capacity and agreement.
Can you guarantee a two-day resolution?
No. The subscription policy provides an initial response within two business days, not guaranteed issue resolution.
Are Microsoft licenses included?
No, unless explicitly stated in an approved proposal. Licensing, cloud consumption and third-party charges are generally separate.
Can you work remotely?
Most consulting, architecture and implementation work can be delivered remotely subject to access, security and engagement requirements.
How do I get a proposal?
Complete the Request a Proposal form with your service, environment, goals and preferred timeline. A discovery discussion may be required before a quote.
Have a Microsoft Technology Challenge?
Tell me what you are trying to achieve. I can help assess the requirements, identify an appropriate engagement model and outline practical next steps.